Refund & Return Policy
Refund & Return Policy
Last updated: December 30, 2025
Returns
We accept returns within 14 days of delivery, provided that:
- Items are unused, unworn, and unwashed
- Original tags and packaging are intact
Non-Returnable Items
- Final sale items
- Worn or damaged items not due to our error
Refunds
Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be issued to the original payment method within 5–10 business days.
Exchanges
We currently offer exchanges for size or color, subject to availability.
Return Shipping
Customers are responsible for return shipping costs unless the item was defective or incorrect.
If a return is approved due to our error, BeNotableCo will provide a prepaid return shipping label.
Resolution Options
In cases where an item is defective, damaged, or incorrect due to our error, BeNotableCo may, at its discretion, offer one of the following resolutions:
- Send a replacement item at no additional cost and allow the customer to keep the original item
- Issue a partial refund
- Issue a full refund without requiring the item to be returned
The resolution method will be determined by BeNotableCo based on the nature of the issue, product availability, and operational considerations.
BeNotableCo reserves the right to request photo or video evidence prior to approving any return, refund, or replacement.